Please read these Terms and Conditions carefully before using the services provided by [Your Clinic Name] (hereinafter referred to as “the Clinic,” “we,” “us,” or “our”). By booking an appointment, receiving treatment, or using our products, you agree to be bound by these Terms and Conditions.

1. Appointments and Bookings:

  • All appointments are subject to availability.
  • You can book appointments via phone, email, our website, or in person.
  • We require [Specify notice period, e.g., 24 hours] advance notice for any cancellations or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee of [Specify fee or percentage].  
     
  • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances or staff unavailability. In such cases, we will make reasonable efforts to notify you in advance and offer an alternative appointment time.
  • Please arrive on time for your scheduled appointment. Late arrival may result in a shortened treatment time or rescheduling of your appointment.

2. Consultations:

  • Initial consultations may be required for certain treatments. The purpose of the consultation is to assess your suitability for the treatment, discuss your concerns and expectations, and develop a personalized treatment plan.
  • Consultation fees may apply. Please inquire about the consultation fee at the time of booking.
  • The information provided during the consultation is for assessment purposes only and does not constitute a guarantee of specific results.

3. Treatments and Services:

  • We offer a range of hair and skin treatments as described on our website, brochures, or as discussed during your consultation.
  • The effectiveness of treatments can vary depending on individual factors, including skin type, hair type, medical history, and adherence to aftercare instructions.
  • We will provide you with pre-treatment instructions, if applicable, which you must follow carefully.
  • You are responsible for providing accurate and complete information about your medical history, allergies, and any medications you are currently taking. Failure to do so may affect the safety and suitability of the treatments.
  • We reserve the right to refuse or discontinue treatment if we deem it unsafe or unsuitable for you.
  • All treatments are performed by qualified and trained professionals.

4. Products:

  • We may recommend or offer hair and skin care products for use at home to complement your treatments.
  • The effectiveness of these products may vary depending on individual factors.
  • We are not responsible for any adverse reactions resulting from the use of products purchased from the Clinic, provided that the products were used as directed.
  • Product returns and exchanges are subject to our specific product return policy, which will be made available to you at the time of purchase.

5. Payment and Fees:

  • We accept various forms of payment, as specified at the Clinic.
  • The prices for our treatments and products are subject to change without prior notice.
  • You are responsible for paying the full cost of the treatments and products received.
  • Payment is typically due at the time of service or product purchase.
  • For treatment packages or series, specific payment terms will apply as outlined in the package agreement.
  • Late payment may incur interest charges.

6. Confidentiality:

  • We are committed to maintaining the confidentiality of your personal and medical information in accordance with applicable privacy laws and our Privacy Policy.  
     
  • Your information will only be used for the purpose of providing you with our services and communicating with you regarding your appointments and treatments.

7. Liability:

  • While we take all reasonable precautions to ensure the safety and effectiveness of our treatments, you acknowledge that there are inherent risks associated with cosmetic procedures.
  • We shall not be liable for any adverse reactions, side effects, or unsatisfactory results that are within the normal expected outcomes of the treatment or are due to factors beyond our control, such as your failure to follow pre- or post-treatment instructions.
  • Our liability for any negligence or breach of these Terms and Conditions shall be limited to the cost of the services provided.
  • We are not responsible for any loss or damage to your personal belongings brought onto the Clinic premises.

8. Intellectual Property:

  • All content on our website, brochures, and other marketing materials, including but not limited to text, images, logos, and trademarks, is the property of [Your Clinic Name] and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our prior written consent.  
     

9. Photography and Videography:

  • We may request your consent to take photographs or videos before, during, or after your treatments for documentation, marketing, or educational purposes. Your consent will be obtained separately, and you have the right to refuse. If you consent, we will ensure your anonymity unless otherwise agreed upon.

10. Feedback and Complaints:

  • We value your feedback and strive to provide the best possible service. If you have any concerns or complaints about our services, please inform us as soon as possible so that we can address them promptly and effectively.

11. Governing Law and Jurisdiction:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically the laws of Delhi.  
     
  • Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Delhi.  
     

12. Amendments to Terms and Conditions:

  • We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review them periodically. Your continued use of our services after any such changes constitutes your acceptance of the revised Terms and Conditions.  
     
     
     

13. Contact Us:

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us at:  

     

    [Your Clinic Name] [Your Clinic Address] [Your Phone Number] [Your Email Address] [Your Website (Optional)]

By proceeding with your booking and/or treatment at [Your Clinic Name], you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.